Esther

Handcrafted products are prone to slight variations in texture, colour, weave and finish. This is due to the inherent nature of traditional textile making and dyeing techniques. Such variations are not defects. This adds to the uniqueness and beauty of the products. 

If you have any questions about the fabric or fit, or would like to enquire about customisation, or have questions about a size that is not currently available, please email us.

"Ready to ship" items will be shipped within 3 business days after payment confirmation. Depending on the delivery address, items may take anywhere between 1-3 weeks to arrive.

“Made to order” items are only made after order confirmation to prevent resource wastage and keep our manufacturing process planet-friendly. These items take up to 14 business days to be made and prepared for dispatch. Once the item has been shipped it takes 14 -21 business days for it to arrive at the delivery address.

Please read about our payments and shipping policy in detail here.

Items once sold cannot be returned and/or exchanged unless there is a shipping error or in an unlikely event that you have received a defective piece. Please let us know within 7 days from the day the item arrives and we will process a return or exchange as per your choice if you have received a defective item or there has been a shipping error. 

Please read our returns and refund policy in detail here.